Legal

AEC365 Terms and Conditions

These terms govern your use of the aec365 platform. Please read them carefully before registering or placing any bets. By creating an account on aec365, you agree to everything set out below.

Last Updated: 1 January 2025
Your Agreement

Using aec365 means you accept these terms in full. If you disagree with any part, please do not use the platform.

What These Terms Cover

Account Eligibility

You must be 18 or older to register on aec365. One account per person. Identity verification is required before withdrawals are processed.

Deposits and Withdrawals

Deposits via bKash, Nagad, and Rocket are instant. Withdrawals are processed within five minutes on average, subject to verification requirements.

Bonuses and Promotions

All bonuses on aec365 are subject to specific wagering requirements. Bonus terms are published clearly for each promotion and must be met before withdrawal.

Fair Play and Game Rules

All aec365 games use certified RNG technology. Cheating, collusion, or exploitation of software errors will result in immediate account suspension.

Privacy and Security

Your data is protected under the aec365 Privacy Policy. We use 256-bit SSL encryption and never share your information with third parties.

Responsible Gaming

aec365 provides deposit limits, session reminders, and self-exclusion tools. Players showing signs of problem gambling may have restrictions applied to their accounts.

Important: These Terms and Conditions ("Terms") form a legally binding agreement between you and aec365 ("we", "us", "our"). By accessing or using the aec365 platform at aec365.vip, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree, you must not use the platform.

1. Introduction

aec365 is an online betting and gaming platform operated at aec365.vip, designed specifically for players in Bangladesh. The platform offers a range of exclusive games including Monster Crash, Lucky Dragons, Keno, Cocktail Nights, Fortune Horse, and Monster Mine, along with a VIP rewards program and mobile app.

These Terms apply to all users of the aec365 platform, including registered members, visitors, and anyone who accesses any part of the site or app. They cover everything from account creation and payment processing to game rules, bonus conditions, and responsible gaming obligations.

aec365 reserves the right to update these Terms at any time. When we make material changes, we will notify registered players via email or an in-platform notification. Continued use of aec365 after any update constitutes acceptance of the revised Terms.

2. Eligibility

To register and use aec365, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing the platform from a jurisdiction where online betting is not prohibited by applicable law.
  • You must not be a current employee, contractor, or immediate family member of an aec365 employee.
  • You must not have been previously excluded or banned from the aec365 platform.
  • You must have the legal capacity to enter into a binding agreement.

aec365 may request proof of age and identity at any time. If you cannot provide satisfactory documentation, your account may be suspended and any pending withdrawals held until verification is complete. We take age verification seriously — underage gambling is illegal and harmful, and aec365 has zero tolerance for it.

Age Requirement: You must be 18 or older to use aec365. If we discover that a player is underage, the account will be closed immediately and all funds returned to the payment source.

3. Account Registration

Each player may hold only one account on aec365. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being suspended and balances forfeited.

When registering, you must provide accurate and complete information. This includes your real name, date of birth, and a valid contact method. You are responsible for keeping your account details up to date. If your contact information changes, update it in your account settings promptly.

You are solely responsible for maintaining the confidentiality of your aec365 login credentials. Do not share your password with anyone. aec365 will never ask for your password via email, chat, or phone. If you suspect your account has been accessed without your authorisation, contact support immediately at [email protected].

  • One account per person, per household, per device, and per payment method.
  • Account sharing is not permitted under any circumstances.
  • aec365 reserves the right to verify your identity before processing any withdrawal.
  • False registration information may result in permanent account closure and forfeiture of funds.

4.Deposits and Payments

aec365 supports deposits via bKash, Nagad, and Rocket — the three payment methods most widely used by players in Bangladesh. All deposits are processed instantly and credited to your aec365 account balance in real time. There are no deposit fees charged by aec365, though your payment provider may apply their own transaction charges.

  • Minimum deposit: ৳100
  • Maximum single deposit: ৳50,000 (higher limits available for verified VIP accounts)
  • Deposits must come from a payment account registered in your own name.
  • Third-party deposits are not accepted and will be returned.
  • aec365 does not accept cash deposits or bank transfers from unverified sources.

If a deposit does not appear in your account within five minutes, contact support with your transaction reference number. Do not attempt a second deposit until the first has been resolved, as duplicate transactions may cause delays.

All funds deposited into aec365 are held in segregated accounts and are not used for operational expenses. Your balance is always available for withdrawal, subject to verification requirements.

5. Withdrawals

Withdrawals on aec365 are processed to the same payment method used for your most recent deposit. This policy exists to prevent money laundering and protect players from unauthorised fund transfers. Withdrawals to a different account or payment method require additional verification.

  • Minimum withdrawal: ৳200
  • Maximum single withdrawal: ৳100,000 (higher limits for Diamond VIP members)
  • Standard processing time: under 5 minutes for verified accounts
  • Unverified accounts may experience delays of up to 24 hours pending identity checks
  • aec365 reserves the right to request supporting documentation for any withdrawal

Withdrawals of bonus winnings are subject to the wagering requirements of the relevant promotion. Real-money balances and bonus balances are tracked separately in your aec365 account. You can view your current balance breakdown in the account dashboard at any time.

aec365 does not charge withdrawal fees. However, if you request more than three withdrawals within a 24-hour period, a small processing fee may apply to subsequent requests within that window.

6. Bonuses and Promotions

aec365 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published alongside each promotion. General bonus conditions that apply across all aec365 promotions are set out below.

  • Bonuses are credited to a separate bonus balance and cannot be withdrawn directly.
  • Wagering requirements must be met in full before bonus-derived winnings can be withdrawn.
  • Wagering requirements are calculated on the bonus amount unless otherwise stated.
  • Only bets placed on eligible games count toward wagering requirements. Check each promotion for the list of qualifying games.
  • aec365 reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonuses may not be combined unless explicitly stated in the promotion terms.
  • Players who attempt to abuse bonus offers — including through multi-accounting, arbitrage betting, or systematic low-risk wagering — will have bonuses voided and accounts reviewed.

The aec365 VIP program operates under its own reward structure. VIP cashback is credited as real money with no wagering requirements, unless otherwise specified in the VIP tier terms. Visit the VIP page for full details on tier benefits and cashback rates.

7. Betting Rules

All bets placed on aec365 are final once confirmed. You cannot cancel or modify a bet after it has been accepted by the system. It is your responsibility to check your bet details — including stake amount and game selection — before confirming.

  • Minimum bet: ৳10 per round across all aec365 games
  • Maximum bet limits vary by game and are displayed within each game interface
  • Bets placed during a technical fault or system error may be voided at aec365's discretion
  • aec365 reserves the right to void any bet that was placed using incorrect odds or game parameters caused by a technical error
  • In the event of a disputed outcome, aec365's decision is final after internal review

Each aec365 game uses a certified random number generator (RNG) that has been independently audited for fairness. The RTP (return to player) percentage for each game is published on the platform. aec365 does not manipulate game outcomes based on player history, account balance, or any other variable.

8. Prohibited Activities

The following activities are strictly prohibited on aec365. Engaging in any of them will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities.

  • Creating more than one account on aec365
  • Using automated software, bots, or scripts to interact with the platform
  • Exploiting software bugs, glitches, or errors for financial gain
  • Colluding with other players to manipulate game outcomes
  • Using the platform for money laundering or any other illegal financial activity
  • Providing false identity information during registration or verification
  • Accessing the platform from a jurisdiction where online betting is prohibited
  • Attempting to reverse-engineer, copy, or redistribute any aec365 game or platform component
  • Harassing, threatening, or abusing aec365 staff or other players

Zero Tolerance: aec365 has a zero-tolerance policy for fraud, cheating, and money laundering. Suspicious activity is monitored continuously and reported to financial intelligence authorities where required by law.

9. Account Suspension and Closure

aec365 reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, if we have reasonable grounds to believe that:

  • The account holder has violated these Terms
  • The account is being used for fraudulent or illegal activity
  • The account holder is under 18 years of age
  • The account holder has requested self-exclusion under the responsible gaming policy
  • Continued operation of the account poses a risk to aec365 or other players

If your account is suspended pending investigation, aec365 will contact you within 48 hours with details of the review process. If the investigation concludes that no breach occurred, your account will be reinstated and any withheld funds released. If a breach is confirmed, balances may be forfeited in accordance with these Terms.

You may close your aec365 account at any time by contacting support at [email protected]. Any real-money balance remaining at the time of closure will be returned to your registered payment method, subject to standard verification requirements.

10. Intellectual Property

All content on the aec365 platform — including but not limited to game designs, graphics, logos, software, text, and the aec365 brand name — is the exclusive intellectual property of aec365 or its licensed partners. You may not copy, reproduce, distribute, or create derivative works from any aec365 content without prior written permission.

The aec365 games — Monster Crash, Lucky Dragons, Keno, Cocktail Nights, Fortune Horse, and Monster Mine — are original titles developed exclusively for the aec365 platform. They are protected by copyright and may not be replicated or distributed in any form.

11. Limitation of Liability

aec365 provides the platform on an "as is" basis. While we make every effort to maintain 99.6% uptime and a seamless experience, we cannot guarantee uninterrupted access at all times. aec365 is not liable for:

  • Losses resulting from platform downtime or technical faults beyond our control
  • Losses resulting from your failure to follow these Terms
  • Losses resulting from unauthorised access to your account due to your failure to protect your credentials
  • Indirect, consequential, or incidental losses of any kind

In all cases, aec365's maximum liability to any individual player is limited to the amount of real-money funds held in that player's account at the time the claim arises. Nothing in these Terms limits liability for fraud, death, or personal injury caused by aec365's negligence.

12. Responsible Gaming

aec365 is committed to promoting responsible gaming. We believe that betting should be an enjoyable form of entertainment, not a source of financial stress or personal harm. The following tools are available to all aec365 players at no cost:

  • Deposit Limits: Set daily, weekly, or monthly deposit caps directly from your account settings.
  • Session Reminders: Receive alerts after a set period of continuous play.
  • Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
  • Reality Checks: Regular on-screen notifications showing your session duration and net position.
  • Account History: Full access to your betting and transaction history at any time.

If you are concerned about your gambling behaviour or that of someone you know, visit the Responsible Gaming page on aec365 for detailed guidance and support resources. aec365 may apply responsible gaming restrictions to accounts where we identify patterns of potentially harmful play, even without a player request.

13. Privacy

aec365 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on aec365, you consent to the collection and use of your data as described in the Privacy Policy.

We use your data to operate your account, process payments, verify your identity, provide customer support, and comply with legal obligations. We do not sell your personal data to third parties. All data is stored securely and protected by 256-bit SSL encryption.

14. Changes to These Terms

aec365 may update these Terms at any time. When we make significant changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect, where practicable. The date of the most recent update is shown at the top of this page.

If you continue to use aec365 after updated Terms have come into effect, you are deemed to have accepted the revised Terms. If you do not accept the changes, you should close your account before the effective date and withdraw any remaining balance.

15. Contact Us

If you have any questions about these Terms, or if you need to raise a dispute or complaint, please contact the aec365 support team:

  • Email: [email protected]
  • Support Hours: 24 hours a day, 7 days a week
  • Languages: English and Bengali
  • Response Time: First response within 2 minutes for live chat; within 24 hours for email

aec365 aims to resolve all complaints within 5 business days. If you are not satisfied with the outcome of a complaint, you may escalate it through the dispute resolution process described in our FAQ.

Our support team is available around the clock. Whether it's a payment question, a game issue, or a concern about your account, we're here to help — in English or Bengali.

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18+ only. Please gamble responsibly. Responsible Gaming